Our Warranty

Industry Leading Parts Warranty

All of our models come with an industry leading warranty for your peace of mind:

  • Frame – 5 years
  • Motor – 2 years
  • Battery – 1 year
  • Joystick – 1 year
  • Control System – 1 year
  • Wear Parts* – 3 months

*Wear parts include tires, seat and back rest, arm rests, and support straps

Limited Warranty

This warranty is valid for the replacement of dysfunctional parts only. Any parts under warranty will be replaced and shipped to your door. Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.

Due to its straightforward design, most parts can be easily exchanged by the end user without a professional service tech required. However, it is always recommended you seek professional help for maintenance and service, to make sure the work is done properly.

Need to Make A Warranty Claim?

CONTACT US

Warranty Fine Print

The warranty on your electric wheelchair will be voided by:

  • Damage caused by improper use, accident, abuse, improper installation and

  • improper repair

  • Damage caused by refitting the product without the written consent of Travel Buggy

  • Damage caused by the load capacity exceeding guidelines

Warranty is non-transferable and only for the use of electric wheelchair purchaser.

Warranty claims may require photos or videos of the damage or issues encountered with the product.

Warranty is on Travel Buggy parts only and does not cover any potential labor time to replace parts or maintenance service.