TRY IT AT HOME
HASSLE-FREE RETURNS
It’s hard to know for sure if a Travel Buggy is right for you until you try one at home. That’s why Travel Buggy offers a 30-Day Return Policy to allow you to try it at home. This means you get the chance to touch, feel, and drive your new Travel Buggy in your own home hassle-free and return it if you don’t love it.
If you do choose to return your Travel Buggy, that’s ok too. We try our best to offer our customers a simple and stress-free return process. We will be happy to arrange for a courier to pick up your Travel Buggy for return. A 15% restocking fee will apply, which also covers the cost of return shipping.
We believe in transparency, so there are no hidden fees, just a straightforward return process designed to give you peace of mind. Take advantage of this opportunity to try one of our folding power chairs stress free today!
EXPERIENCE YOUR NEW TRAVEL BUGGY HASSLE-FREE FOR 30 DAYS
TRY IT AT HOME
Purchase any Travel Buggy model and try it for 30 days
WE'LL PICK IT UP
Pack it up tight and we will pick it up right from your front door
TRANSPARENT TERMS
Returns are hassle-free, with a 15% restocking fee that includes return shipping.
The Return Fine Print
- You must notify our team of your return within 30 days of receipt of your Travel Buggy by filling out the contact form
- Our support team will provide shipping instructions and a return authorization number for your reference
- Before returning make sure the product is clean and has no damage
- Any obvious damages resulting in difficulty for resale will be deducted off the refund
- The product must be returned in its original packaging including the original box, preferably bubble-wrapped, with no missing pieces/parts
- A 15% restocking fee will apply to all returns, which covers the cost of return shipping as well
- After receiving your return, we will issue your credit back to your original method of payment, minus the restocking fee
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How do I initiate a return?
Simply fill out the return request form, and we will guide you through the process.
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In what condition can items be returned?
The return items must be clean and have no obvious damages that would prevent its resale
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What items can be returned?
We do accept returns for all products, provided they meet our return condition requirements.
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Who pays for return shipping?
A 15% restocking fee applies to all returns, this covers the cost of return shipping. We will arrange for a courier to pick up your Travel Buggy for return, all you have to do is apply a label to the box.
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How will I receive the money back?
Your refund will be issued to the original payment method used for the purchase.
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When will I receive the money back?
Refunds are processed within 2-3 weeks after we receive and inspect the chair.